The National Bank of Anguilla Ltd proudly announced on Tuesday, November 25, that its West End Branch was now operational. The full-service facility was opened to the public on Monday, offering all the services and products currently available at the main branch in The Valley.

The Staff at NBA’s new branch

These offerings include, but are not limited to: Sending and receiving wire transfers, Sale and purchase of local and international drafts; Loans; Opening of new accounts, Savings Products, Term Deposits, ATM Service, Night Deposit Service and Visa, MasterCard and American Express payments.

One of the main features of NBA’s West End Branch is the modern, two-lane drive thru facility which can accommodate the handling of up to four customer vehicles at a time. Other facilities include a drive-up ATM and drive-up Night Deposit Box located in the rear of the building.

Branch Manager, Ms. Marisa Gumbs

The branch is staffed by 14 persons. The Management Team comprises Manager Marisa Gumbs, Loans headed by Cassila Bernier, New Accounts and Customer Service headed by Desiree Cocks and the Cash Section which is headed by Lenia Davis. Together, this team brings significant Banking and Customer service experience and knowledge to patrons of the NBA West End Branch.

Chief Executive Officer of the National Bank of Anguilla, E. Valentine Banks, commented: “NBA is extremely excited about the opening of the new branch as it provides customers with an alternative location to perform their banking transactions. At NBA we pride ourselves in providing convenient services to our customers as evidenced by this branch and our large network of ATMs located throughout Anguilla. NBA’s Internet Banking and Telephone Services were also established to fulfill this mission. We hope that customers will take advantage of the new location, especially those living and working in the area.”

NBA’s branch building

Ms Marisa Gumbs, Branch Manager, stated: “We anticipate that the new NBA branch will assist customers in the area as they will be able to avoid traffic congestion on the roads to The Valley. We also, through this medium, inform our customers that even if their accounts are with the main branch in The Valley, they can still conduct their banking business at the West End Branch.”

The branch is currently in the planning stages for its formal launch early in the New Year. Details of the launch will be released in the near future. In the meantime, NBA extends a special invitation to its customers and the general public to drive through or enter the West End Branch to experience what it has to offer.

Marisa Gumbs with one of NBA’s Branch first customer

Branch Manager, Marisa Gumbs, formerly held the appointment of Marketing and Business Development Officer. She is well known, respected and beloved throughout the Anguillian community and, in the course of her duties, has appeared in public regularly at NBA’s sponsorship ceremonies involving various sporting activities on the island and hundreds of adults and children.

A well-educated and professionally qualified and disciplined personality, Ms Gumbs, the proud mother of a three-year-old daughter, is a graduate of the Albena Lake-Hodge Comprehensive School. She commenced her employment at the National Bank of Anguilla in June, 1997 as a Teller and has moved up the ladder of success over the years both at the bank and in her formal education.

In 2001 Ms Gumbs attended Barry University and graduated in 2004 with a Bachelor of Science Degree in Marketing with honours of Most Outstanding Marketing Student. She began working in NBA’s Marketing Department in May, 2004.

Ms Gumbs had this further comment: “As the Bank’s slogan states ‘More than Banking, A Commitment to Anguilla’s Development,’ this new branch is indeed a testament of the Bank’s commitment to the development of Anguilla, as it not only serves as another outlet for customers to transact their banking business but has also seen the creation of employment for some. I am extremely pleased to have a strong and supportive team of employees who are very eager to ensure that we provide nothing but the best service to all who come through our doors.”

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